Returns & Exchanges

Returns & Exchanges


CAN I CHANGE/CANCEL MY ORDER?


Contact us right away (within 24 hours) upon placing your order if you plan on making changes to it. If your order is already processed, we are sorry but we can no longer make any changes to it. We prioritize shipping your orders as quick as possible and have the understanding that you want the same.


CAN I REFUSE THE PACKAGE?


Refusing the delivery will result to the order not being tracked properly for return. If you wish to return the product, do it within 30 days from delivery date and contact us via email at support@buddhapowerstore.com for the return instructions.


HOW CAN I RETURN MY ORDER?


We understand returns happen. If you wish to return your order, please do it within 30 days from delivery date and contact us via email at support@healingtibetanstore.com or info@healingtibetanstore.com for the return instructions.


WHEN WILL I GET MY REFUND?


Once approved, Paypal refunds are posted in 1-2 business days while credit cards will take 5-10 business days.


MY ORDER IS DAMAGED


As long as you notify us within 30 days from delivery date, we can replace it for FREE.